12 — Case study
All workKaamHai
A platform for hiring blue-collar workers and managing them once they are on: workforce management, salary, leave and the rest of the day-to-day. It ships as a mobile app for workers and an admin portal for the people managing them.
01
The problem
For the business
What was costing the business money or momentum, stated plainly.
For the people using it
What the people using it were actually struggling to do.
02
Constraints
What limited us
- Constraint that shaped the design
- Another real constraint
What we were aiming at
- Goal one
- Goal two
03
My scope
What I owned
- Worked across both the worker-facing mobile app and the admin portal
- Name the specific flows or areas you owned in each
What I didn’t
- What other designers or teams owned
04
Research
What we found
- A finding that changed your mind
- A finding with a number behind it
Where it hurt
- Pain point
- Pain point
05
Decisions
Decision 01
The specific problem this decision solved
Chosen
What you shipped
Rejected, and why
The alternatives you considered and why each lost
Decision 02
The specific problem this decision solved
Chosen
What you shipped
Rejected, and why
The alternatives you considered and why each lost
06 — The work
04 screens
desktopScreen name — what it does, and the decision it reflects
07
What happened
Measured
- Measured change, with the before and after
Knock-on effects
- What it unlocked for the business or team
08
In hindsight
I’d do differently
- What you would do differently
What it taught me
- What this project taught you
Next — 13